At TWEAK, our brand, products and creative content are valuable business assets. This Intellectual Property Policy explains the ownership and permitted use of the intellectual property associated with www.tweak.co.nz, our products and our business.
By accessing our Website or purchasing our products, you agree to comply with this Policy.
This Policy should be read together with our Terms & Conditions and other policies published on our Website.
1. Ownership of Intellectual Property
Unless otherwise stated, all intellectual property rights relating to TWEAK are owned by or licensed to TWEAK.
This includes, but is not limited to:
- The TWEAK name
- TWEAK logos
- Product names
- Brand identity
- Packaging designs
- Product labels
- Website design
- Website content
- Product descriptions
- Product photography
- Videos
- Marketing materials
- Graphics
- Icons
- Illustrations
- Digital downloads
- Catalogues
- Training materials
- Advertising content
- Machine branding
- Promotional materials
These materials are protected under applicable New Zealand and international intellectual property laws.
2. Trademarks
The TWEAK name, logos, slogans and other brand identifiers are valuable trademarks and brand assets.
Nothing on this Website grants any licence or right to use any TWEAK trademark without our prior written permission.
Unauthorised use of our trademarks is strictly prohibited.
3. Copyright
Unless otherwise indicated, all Website content is protected by copyright.
Copyright applies to:
- Text
- Images
- Product photography
- Graphics
- Artwork
- Icons
- Layouts
- Videos
- Documents
- Downloads
- Marketing materials
- Software elements
- Website code (where applicable)
All rights are reserved.
4. Product Photography
All product photographs and promotional images published by TWEAK are owned by or licensed to TWEAK.
You may not:
- copy;
- reproduce;
- edit;
- remove branding;
- publish;
- sell;
- distribute;
- use for advertising;
- use for commercial purposes,
without our prior written consent.
Authorised retailers and distributors may only use approved images supplied by TWEAK and only for promoting genuine TWEAK products.
5. Website Content
The content available on this Website is provided for personal and lawful business use only.
You may:
- browse the Website;
- view product information;
- print individual pages for personal reference.
You may not:
- copy substantial portions of the Website;
- reproduce product descriptions;
- scrape Website data;
- download content for commercial use;
- create competing websites using our content;
- republish Website material without permission.
6. Permitted Use
Subject to this Policy, you may use our Website and content solely for:
- shopping for TWEAK products;
- learning about our products and services;
- making legitimate business enquiries;
- placing orders;
- sharing links to our Website.
No ownership rights are transferred by your use of our Website.
7. Prohibited Use
Without our prior written consent, you must not:
- reproduce our branding;
- imitate our packaging;
- copy our labels;
- use our logos;
- register confusingly similar domain names;
- create misleading social media accounts;
- remove copyright notices;
- alter branded materials;
- sell counterfeit products;
- falsely represent yourself as TWEAK or an authorised representative.
Any unauthorised use may result in legal action.
8. Wholesale and Retail Partners
Approved wholesale customers, distributors and authorised stockists may use approved TWEAK branding solely for the purpose of promoting and selling genuine TWEAK products.
Authorised use must:
- accurately represent our products;
- not alter logos or branding;
- not modify product packaging;
- comply with any branding guidelines provided by TWEAK.
Approval may be withdrawn at any time.
9. User-Generated Content
If you voluntarily submit content to TWEAK, including:
- reviews;
- testimonials;
- photographs;
- videos;
- social media posts;
- comments;
- feedback,
you grant TWEAK a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display and promote that content for marketing, promotional and business purposes.
You confirm that:
- you own or have permission to submit the content;
- the content does not infringe another person’s rights;
- the content is lawful and appropriate.
If you prefer that we do not use your content, please contact us.
10. Third-Party Intellectual Property
Some content displayed on our Website may include trademarks, logos or materials owned by third parties.
All such intellectual property remains the property of its respective owners.
Nothing in this Policy grants any right to use third-party intellectual property.
11. Reporting Intellectual Property Concerns
If you believe that material published on our Website infringes your intellectual property rights, please contact us with:
- your contact details;
- a description of the intellectual property concerned;
- evidence of ownership;
- details of the alleged infringement;
- any supporting documentation.
We will investigate genuine concerns promptly.
12. Enforcement
TWEAK actively protects its intellectual property.
Where appropriate, we may take action including:
- requesting removal of infringing material;
- issuing cease and desist notices;
- suspending customer or reseller accounts;
- terminating commercial relationships;
- pursuing legal remedies available under applicable law.
13. No Licence Granted
Except where expressly stated in writing, nothing on this Website grants any licence, assignment or transfer of intellectual property rights.
All ownership remains with TWEAK or the applicable rights holder.
14. Changes to This Policy
We may update this Intellectual Property Policy from time to time to reflect changes in our business, branding or legal obligations.
The latest version will always be published on our Website.
15. Contact Us
If you have questions regarding this Intellectual Property Policy or wish to request permission to use TWEAK intellectual property, please contact us:
- TWEAK
- Website: www.tweak.co.nz
- Email: info@tweak.co.nz
- Phone: +64 22 061 1243
- Business Hours: Monday to Friday, excluding New Zealand public holidays.